Payment Methods Accepted

  • Credit/Debit payments made through a 3rd party secure website, detailed invoice will be sent via email.
  • All shipped orders paid by money order or cashiers check will be shipped the following Monday/Tuesday after payment received and check clears our account.

​Local Pick Up & Delivery

  • Local pick up is available upon request and appointment only.  We are located in Glendale near 51st. Ave & Greenway Rd.

  • Local delivery or part-way delivery in the Metro Phoenix Area is available upon request.  

          Any local delivery more than 5 miles away may incur a small fuel surcharge. 

Shipping Restrictions & Guarantees

  • Due to the extreme heat in Phoenix shipping of live birds through both Air Cargo and USPS is restricted when temperatures are above 95 degrees in Phoenix or the destination please contact us to confirm shipping is available from our location or to your destination 

  • All birds via airline come with a live arrival guarantee as long as no shipping complications occur due to errors on the part of the shipping carrier. Any losses due to errors on the part of the shipping company are to be disputed with that company. Credit will be given on the next order & live arrival guarantee does not cover shipping cost replacement.  You must contact us and a picture of deceased bird emailed to us within 1 hour of shipment pick up.  Any other circumstances are considered on a case by case basis at the discretion of AZFINCHES once contact has been made with us.

  • All Livestock sales are final once order has shipped, no refunds, returns, or exchanges will be provided after this time except for circumstances that fall under live arrival guarantee in store credit stated above.  

  • Supplies and Feed may be returned within 30 days from date of purchase at purchasers expense in a new unopened unused condition only.  Refund will be credited back to purchaser within 7 business days after product is returned provided it is returned in new condition.  A 10% restocking fee will apply to all returned items.  Any items returned that are deemed used or opened and unable to be resold by AZ Finches as new product may be sent back to the original purchaser at their expense.  NO REFUNDS will be made after 30 days from purchase date.  Please contact AZ Finches to request a refund prior to returning any items.

​AZFinches Shipping

  • Shipping to Arizona cities outside the Phoenix Metro area is available thru USPS via priority express shipping.  Up to 10 birds may be shipped together in the same container at a cost $50 per shipment.  If ordering more than 10 birds contact us for discounted pricing. Tucson area same day hand deliveries are available twice monthly please contact us for this option.

  • Shipping to any US city outside Arizona is available via airlines or USPS Express.  

  • Air Cargo ShippingCustomer pays actual shipping cost plus a $25 handling fee which includes the airline approved shipping container.  Up to 10 birds may be shipped together in the same container.  Most orders can be sent to your local major airport via for $175 in the continental US.  Unfortunately United Airlines is no longer shipping birds.

  • USPS Express Priority Shipping outside AZ:  $65 per container which includes shipping container.  Up to 10 birds may be shipped together per USPS approved container.  Discounted shipping cost available for more than 10 birds, contact us for further information on large orders shipped.